Privacy Notice

Privacy & Website Security

What information we collect when you register and why?   

DETAILS REASON
Full Name Order Processing and reference.
Address To enable delivery of orders.
Phone Number To contact with delivery information and order updates or queries.
Email Address To contact with delivery information, order updates and queries and occasionally email with website information.
Purchase History For repeat order requests, proof of purchase for product warranties and to assist with any purchase queries.

Your details will not be passed on to third parties other than our delivery partner to enable delivery of your order. We may occasionally email you with information relating to this website.

If you have subscribed to our newsletter and wish to unsubscribe please contact us by emailing unsubscribe@elmpets.co.uk

For security purposes, all online credit card transactions are captured and encrypted using a secure server. We use Sagepay to securely process your card payments, none of your card details are passed to us by Sagepay.

All of your personal details that we have on our system can be viewed by logging into your account and clicking the My Account Tab

To have your details deleted from our site please contact sales@elmpets.co.uk.