Please phone us for aquarium delivery information as our delivery area is currently reduced.

At Elm Pets we believe that customers would prefer a personal service when purchasing an aquarium or terrarium online, Any aquarium over 90 Litres,Terrariums that are pre built and certain flat packed vivariums will be delivered by us using our own vans and knowledgable staff. All other websites offer delivery on a pallet via a third party carrier where you will receive an email notifying you of a delivery day, the driver will normally unload your palleted goods kerbside, get your signature and then go, they are not insured to do anymore, it is then your responsibilty to unwrap and check your items and get them into your house, with many aquariums weighing over 40kgs this can be a difficult operation.

With Elm Pets you will get the same service as our shop customers, large aquariums and terrariums are delivered to you on our own vans by a driver who will assist you in checking and transporting the aquarium into your home*, you will be regularly updated of approximate delivery times saving you from waiting in for a whole wasted day, you might want to go to work, go shopping or pick up the children from school, with regular updates from our driver you will be able to do this.  For an additional fee we can build your cabinet prior to delivery, please contact us on 01634 812695 or email sales@elmpets.co.uk for details.

Please note do not offer this service to the following areas: Scotland, Northern Ireland, The Isle of Man, The Isle of Wight or the The Channel Islands. This service is available to all other areas but the following Postcodes will be subject to a surcharge, please contact us for a quote:

TQ, PL, TR, EX, TA 22, 23, 24, NP, CF, SA, LD, SY, LL, HR, IP, NR, PE 14, 30, 31, 32, 33, 34, 35, 36, 37, TD, CA, NE, SR, DH, TS, DL, LA, FY, PR 1, 2, 3, 4, BB, BD, 10, 14, 15, 17, 20, 21, 22, 23, 24, 99, LS14, 16, 17, 19, 20, 21, 22, 23, 24, 29, HG, YO 7, 10, 12, 13, 14, 16, 17, 18, 21, 22, 23, 24, 25, 30, 32, 41, 42, 51, 60, 61, 62, 91, HU 11, 12, 17, 18, 19.

Deliveries to the following postcodes will be subject to a £30.00 surcharge due to the London congestion/pollution zone: EC, WC.   

 Please note that Aquariums and Terrariums delivered by us are not available on next day delivery but will on most occasions be with you in around 5-7 working days if you are within our free delivery area and slightly longer to other areas, subject to route planning.  If you require your Aquarium by a certain date please contact Sales and we will do our best to help.

For an additional charge we can also deliver on Saturday or Sunday, please call us for details and availability.

*Providing no stairs are involved, if you have stairs please let us know and we may still be able to arrange a delivery but there will be an additional charge for this.